About Us

The Company

It is often difficult to differentiate the services of one privately held terminal operator from another. Private sector entities have an obligation to their stakeholders, customers, employees and shareholders, and as a result all strive for efficiency. What sets ESCO apart, however, is its independence from any shipping line, allowing the company to treat every customer with impartiality. With no single carrier as a major shareholder, we are free to deal with customers on a first-come first-served basis, and can guarantee complete confidentiality as there are no controlling shipping lines that may have a vested interest in their competitor’s cargo and movements.

The Policy

The continual satisfaction of ESCO customers is attributable not only to our state-of-the-art facilities, equipment and technology, but to our people. The ESCO team is committed achieving excellence by focusing on safety, reliability, punctuality and productivity in compliance with the requirements of our ISO 9001:2000 certification. With these principles uppermost in the minds of our management and staff, we are able to not only maintain a successful and strong ESCO, but contribute to the growth of our group, our country’s economy, and our long list of customers whose expectations are invariably exceeded.

THE MANAGEMENT

ESCO’s corporate culture has been designed to ensure the smooth flow of information, with clear lines of communication between all levels of personnel. Our managers are actively involved in day-to-day business, from customer service to staff training, and it is this direct hands-on approach that allows us to avoid the limitations of a complicated hierarchical system. Our corporate philosophy includes instilling a sense of belonging and job satisfaction in all our people and the role of each team member is valued equally. Through diversity comes strength, and every job we undertake requires a wide range of professional skills working together toward the common goal of exceeding our customers’ highest expectations.

Mr. Lee Chun Seng
President

Telephone Number: +66 (0) 3300-5688

Mr. SHINGO KOMA
Vice President

Telephone Number: +66 (0) 3300-5689

Our People

The world of terminal operations and container handling is a competitive place. As terminals around the world increasingly use the same cranes and equipment, it is clear that now, more than ever, it is people who make a difference and give a company the leading edge. ESCO has always recognized this and we know that our staff are adding value to every container we move every day. Therefore we strive to nurture this relationship by adding extra value to our staff through comprehensive training and development initiatives. We instill a sense of pride in achieving quality results. This means recruiting the best and brightest professionals and providing continuous support with the accompanying rewards for a job well done – which in turn keeps ESCO moving steadily toward its goal of ultimate efficiency.

THE QUALITY

The continual satisfaction of ESCO customers is attributable not only to our state-of-the-art facilities, equipment and technology, but to our people. The ESCO team is committed achieving excellence by focusing on safety, reliability, punctuality and productivity. With these principles uppermost in the minds of our management and staff, we are able to not only maintain a successful and strong ESCO, but contribute to the growth of our group, our country’s economy, and our long list of customers whose expectations are invariably exceeded.

To assure customer satisfaction, management and staff at every level are instilled with these quality guidelines:

  • Implement and maintain an effective quality management system.
  • Establish and monitor measurable objectives.
  • Comply completely with all applicable statutory and regulatory requirements.
  • Ensure that all employees are well trained and equipped.
  • Continuously review and improve our level of service to assure that we not only meet, but exceed, customer expectations.

ESCO’s Quality Policy and associated objectives are reaffirmed at every management review meeting, and communicated and understood at every level of the organization.

Locations

ESCO’s B3 container terminal at Laem Chabang Port is located 120 km southeast of the thriving market of Bangkok with its more than 10 million consumers and convenient access to sea and air links as well as Lat Krabang and the Eastern Seaboard – the country’s manufacturing heartland and home to countless industrial estates. Laem Chabang Port was developed in the early1990s to facilitate Thailand’s long-term economic and trade growth. Located in Chonburi province on the upper Gulf of Thailand, Laem Chabang Port is now the key point of entry for Thailand’s container traffic.

Whistleblowing policy

To report any misconduct or something suspicious on a fellow employee or their superior of ESCO.
Please kindly email to ethics@esco.co.th
Thank you very much for your information.

en_USEN